Does eCommerce really work?

We’ve heard about it, read about it, eCommerce is happening but some merchants are just not sure how it works.

Do they really understand what eCommerce mean? Let’s start with answering this question then.

eCommerce is simply the buying and selling of goods, services and/or transfer of funds through digital communications. One of which is, through the internet.  You see, your business has been engaged in eCommerce even without it having a website.  Fax, mobile and email transactions are eCommerce practices. By these, eCommerce really works.

Now, moving forward, having a website is another form of eCommerce. Does it really work? I’ll answer that by citing the following benefits:

* Expand Geographical Reach
If your business is seen online, it has the ability to acquire customers across the country and around the world.

* Expand Customer Base
By providing your customers different buying options, your business can attract and retain customers that may have never purchased from you.

* Increase Visibility
Consumers are increasingly searching for information on the internet prior to making a purchase. Your business should be seen online.

* Provide Customers valuable information about your business
Easy to find contact information, store hours, product information, and answers to common questions all add to creating a positive customer experience.

* Business is open 24/7
Yes, your customers can purchase products from you at 3:00 AM when you are asleep.

* Build Customer Loyalty
Technology can provide the means to create an effective, automated customer retention program.

* Reduction of Marketing and Advertising Costs
Internet marketing can be highly targeted to your specific customer; it is more effective and provides a higher return on investment than traditional media advertising.

* Collection of Customer Data
eCommerce by the very nature of the transactions, automatically collects valuable customer data and relates purchases to that customer. You can leverage this information to increase future sales from your customers.

Yes, eCommerce really works. Having a website, a working one that is, will compliment your traditional business. Make your presence be felt in the web and take advantage of the business opportunities from the world wide web. Check out Annex Store now!

— Gwen @ 5:37 pm

1 Comment »

  1. […] Does ecommerce really work? Of course it does! Ecommerce is absolutely the way to go if you are already established as a brick and mortar business, or if you just want to do business online. Startup costs are relatively low, and the world is potentially your oyster if you’ve done things correctly! I am not speaking from experience, but I’ve been around the net long enough to attest to this! […]

    Pingback by   Finding Free Open Source Shopping Carts and Other eCommerce News by TimeForBlogging — April 7, 2007 @ 3:29 pm

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